Privacy Policy
This Privacy Policy explains how Aqarat collects, uses, stores, protects, and shares personal data across the app and website.
Last updated: 3 June 2026
1. Introduction
Aqarat respects your privacy. This Privacy Policy explains how we collect, use, store, protect, and share personal data when you use the Aqarat mobile app, website, and related services.
By using Aqarat, you agree to the collection and use of information as described in this Privacy Policy.
2. Information We Collect
We may collect full name, email address, phone number, password and login credentials, profile information, user type such as buyer, renter, owner, or agent, and account preferences.
We may collect property listing details, property photos, uploaded media, property descriptions, pricing, location information, and other data submitted when creating or managing listings.
We may collect location data, device information, IP address, app and website usage data, communication history inside the platform, and payment or subscription information if paid services are offered in the future.
3. How We Collect Information
We collect information when you create an account, log in, list a property, contact another user, use search or filters, enable location services, upload images or documents, contact customer support, or use the app or website.
Some information is provided directly by you, while other information may be collected automatically through the platform, your device, cookies, analytics tools, or similar technologies.
4. How We Use Information
Aqarat may use information to create and manage user accounts, display property listings, help users search for properties, connect buyers, renters, owners, and agents, and provide the requested services.
We may also use information to improve app performance, personalize the user experience, send notifications and updates, provide customer support, prevent fraud and misuse, verify users or listings, analyze platform usage, and comply with legal obligations.
5. Location Data
Aqarat may use location data to show nearby properties, improve search results, display properties on maps, suggest relevant listings, and improve service quality.
You can disable location access from your device settings. If location access is disabled, some features such as nearby search or map-based results may not work properly.
6. Property Listing Data
When you publish a property listing, some information may become visible to other users, including the property title, description, price, location or approximate area, photos, contact details if provided, and agent or owner profile information.
You are responsible for ensuring that listing information is accurate and that you have the right to publish any uploaded content.
7. Sharing Information
Aqarat may share limited information with property owners, buyers, renters, real estate agents, service providers, hosting and cloud providers, analytics providers, payment providers if applicable, and legal authorities when required by law.
Aqarat does not sell users' personal data.
8. User Communication
Users may contact each other through phone, WhatsApp, email, chat, or other available methods. Communication may involve sharing contact details or property-related information.
Users should be careful when sharing personal, financial, payment, or identity information with others. Aqarat is not responsible for information shared directly between users outside the platform.
9. Cookies and Tracking Technologies
Aqarat may use cookies, analytics tools, pixels, device identifiers, or similar technologies on the website and app to improve performance, remember preferences, analyze usage, improve marketing, and improve the user experience.
You may be able to control cookies or tracking preferences through your browser, device settings, or available platform controls.
10. Data Security
Aqarat uses reasonable technical and organizational security measures, such as secure servers, encrypted connections, access control, authentication, monitoring, and data protection procedures.
No online platform can guarantee 100% security. Users should keep passwords confidential and use secure devices and networks.
11. Data Storage and Retention
User data may be stored as long as necessary to provide services, maintain accounts, comply with legal requirements, resolve disputes, prevent fraud, enforce policies, and maintain business records.
When data is no longer needed, Aqarat may delete, anonymize, or securely retain it according to applicable requirements and operational needs.
12. User Rights
Depending on applicable law, users may have the right to access their personal data, update their personal data, request deletion of their account, withdraw consent, disable location access, opt out of marketing messages, and contact support for privacy requests.
Aqarat may need to verify your identity before responding to some privacy requests.
13. Account Deletion
Users may request account deletion by contacting Aqarat support or using any account deletion feature made available in the platform.
Some information may be retained when required for legal compliance, security, fraud prevention, dispute resolution, accounting, or legitimate business records.
14. Children's Privacy
Aqarat is not intended for children under the legal age required in the user's country or region.
We do not knowingly collect personal data from children. If we become aware that a child has provided personal data, we may delete it according to applicable law.
15. Third-Party Services
Aqarat may use third-party services such as Google Maps, Firebase, cloud hosting providers, analytics tools, payment gateways, social login providers, and communication tools.
These third parties may process data according to their own privacy policies. Users should review those policies where relevant.
16. Notifications and Marketing
Aqarat may send account notifications, property updates, saved search alerts, promotional messages, and service announcements.
Users can opt out of marketing messages where possible. Some service or account notifications may still be necessary to operate the platform.
17. International Data Transfers
User data may be processed or stored in different countries depending on Aqarat's hosting providers, cloud services, and technical partners.
Aqarat will apply reasonable protection measures when handling data across locations, subject to applicable law and provider practices.
18. Legal Compliance
Aqarat may process or disclose information when required to comply with applicable laws, regulations, court orders, government requests, or to protect platform rights, property, security, users, and the public.
19. Changes to This Privacy Policy
Aqarat may update this Privacy Policy from time to time. When important changes are made, Aqarat may notify users through the app, website, email, or another appropriate method.
Continued use of the platform after updates means you accept the updated Privacy Policy.
20. Contact Information
Company Name: [Company Legal Name]
Email: [Support Email]
Phone: [Support Phone]
Address: [Company Address]